Effective from: 01 of September of 2026.
Please read these Terms and Conditions carefully before using this website. By accessing, browsing, registering an account or placing an order on this website, you agree to be bound by these Terms.
This website is operated by Churras Meat & Gr ABN 14 601 367 702, trading as Churras Meat & Grocer ("Churras", "we", "us", "our").
We may modify or replace these Terms at any time at our sole discretion. The version published on this website at the time you place an order is the version that applies to that order. Your continued use of this website constitutes acceptance of any changes.
To place an order you must be at least 18 years of age and be capable of entering into a legally binding contract. By placing an order you confirm that the information you provide is accurate, current and complete.
You may browse products, add them to your cart and proceed to checkout. At checkout you will be asked to provide personal details including your name, email address, contact number, and billing and delivery addresses, and to complete payment.
An order placed on this website is an offer by you to purchase the products listed at the price shown, including delivery charges and taxes. No contract is formed until we accept your order.
We accept your order when we send you an order confirmation email. We reserve the right to decline or cancel any order, in whole or in part, before or after acceptance, including where:
If we cancel an accepted order, we will refund you in full for the cancelled items.
We sell fresh meat, smallgoods, frozen and perishable grocery products. You acknowledge and accept that:
Unless a product page states otherwise, all meat and poultry sold online is supplied vacuum-sealed whole, as prepared in store. We do not cut, portion or trim meat to order for delivery orders. Selected products are supplied pre-portioned and tray-packed, and are clearly identified on the relevant product page.
Full details are set out in our Shipping, Delivery and Click and Collect Policy.
All prices are shown in Australian dollars and include GST where applicable. Delivery charges are additional and are calculated and displayed at checkout before you complete your order.
We make all reasonable efforts to ensure that the information on this website is accurate and current. However, typographical errors, pricing errors, product description errors and other inaccuracies may occur. We reserve the right to correct such errors, to revoke any stated offer, and to change prices, content and product descriptions at any time without notice, including after an order has been submitted, packed or despatched, except where prohibited by law.
Where an error affects an order you have already placed, we will contact you to confirm whether you wish to proceed at the corrected price or cancel the order for a full refund.
Products are subject to availability and to our in-store production capacity. Promotional pricing is available while stocks last.
Payment is processed securely through our payment provider at the time your order is placed. We accept the payment methods displayed at checkout.
We do not store your full card details on our systems. Card data is transmitted directly to the payment gateway, which confirms to us only whether the transaction succeeded or failed.
Where a payment is declined, reversed or charged back, we may cancel or withhold your order until payment is successfully received.
Delivery and collection are governed by our Shipping, Delivery and Click and Collect Policy, which forms part of these Terms. Delivery time frames are estimates only and are not guaranteed.
Risk in the products passes to you on delivery to the address you provide, or on collection from our store. Because we sell perishable goods, it is your responsibility to ensure that someone is available to receive and refrigerate your order, or that you nominate a safe, shaded place for the order to be left.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded.
Our returns and refunds process is set out in our Refund and Returns Policy, which forms part of these Terms.
If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account. You must notify us immediately of any unauthorised use. We may suspend or close an account at our discretion, including where we reasonably suspect misuse or fraudulent activity.
You agree not to use this website:
All content on this website — including text, product descriptions, photographs, graphics, logos, the Churras name and branding, and the layout and design of the site — is owned by or licensed to us and is protected by Australian and international intellectual property laws. You may not reproduce, distribute, modify or commercially exploit any of this content without our prior written permission.
This website may contain links to third-party websites that we do not own or control. We assume no responsibility for the content, products, privacy practices or policies of any third-party website. Accessing a linked website is at your own risk.
To the maximum extent permitted by law, and subject always to your rights under the Australian Consumer Law:
Personal information collected through this website is handled in accordance with our Privacy Policy, which forms part of these Terms.
These Terms are governed by the laws of the State of Queensland, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Queensland and the courts competent to hear appeals from them.
If any provision of these Terms is found to be invalid or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect.